Counterfeit Security

What is counterfeit product?

Counterfeit means to imitate something original, for use in unauthorised transactions, with the intent to replace the original to deceive individuals into believing that the fake is of equal or greater value than the original article.

Wacoal Malaysia always prioritise on consumers getting the genuine Wacoal products from the authorised locations to ensure consumers receive the authentic products with superior quality and craftmanship.

Authentic Wacoal Malaysia Product Availability

Wacoal Malaysia is available through the following locations:

Boutiques in major Shopping Malls. Refer to Store Location for details of a store near you
Major Departmental Stores. Refer to Store Location for details of a store near you
Online Store : www.wacoal.com.my
On official third-party marketplace platforms including:
Zalora: Click here

Shopee Mall: Click here

Lazada: Click here

Wacoal Malaysia is also available through the following social media platforms, and encourages consumers to follow the platforms to receive notifications on the latest updates of Wacoal products and related education and activities:

Return and Exchange

Any product bought from unauthorised distribution platforms are deemed as counterfeit therefore is not entitled to be returned and/or refunded to Wacoal Malaysia.

Please refer to our Return and Refund policy.